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BeneBodyOil.com Refund and Returns Policy
Return Policy for BeneBodyOil.com
At BeneBodyOil.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please review our return policy below:
1. Eligibility for Returns:
- Items must be returned within 30 days of the original purchase date.
- Products must be unused, unopened, and in their original packaging.
- Proof of purchase is required for all returns.
2. Non-Returnable Items:
- Gift cards
- Sale items (unless defective or damaged)
- Custom or personalized orders
3. Return Process:
- Contact our customer service team at Benebodyoil.com@gmail.com to initiate a return. Please include your order number and reason for the return.
- Once your return is approved, you will receive a return authorization number and instructions on how to send your item back.
- Pack the item securely and include the return authorization number inside the package.
4. Refunds:
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If the return is approved, we will initiate a refund to your original method of payment.
- Please allow 5-7 business days for the refund to appear on your account, depending on your payment provider.
5. Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at Benebodyoil.com@gmail.com for assistance.
6. Shipping Costs:
- You will be responsible for paying the shipping costs to return your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.
7. Contact Us:
If you have any questions about our return policy, please contact us at:
Email: Benebodyoil.com@gmail.com
Phone: 980-349-8084
Thank you for shopping with BeneBodyOil.com! We appreciate your business and are committed to providing you with the best products and service possible.